Re: About refrigerators ???
As far as the board goes ,, it's like i said before this is usally the prob or the element ,, but u kinda never said there was an amonia smell ,,, if there was one my guys would have never replaced anything that was not needed do to the fact that there was a smell ,, they would have then told u that the fridge needs replacing and then shot u one heck of a deal on a new unit installed and everything,,, i think of my service as i would my own unit i don't want to pay for somthing that is not needed and i have found that alot of my customers feel the same way,, they call someone else out for their prob,, but when the feel uncomfortable they then wait for my guy's to come ck on it ,, and being with the BBB here in TN we have not have a complaint against us in 18 years all have been positive also we are one of the only AAA repair facilities in Blount county ,, and it's not easy to meet AAA requirements,,,
As for my techs if they have a prob ,, they call me out and i'll do the work myself ,,, we do not screw any customer at all the thing that got our bussiness is going beyond other services and charging less ,,, but we stand behind what we do ,,, i can't tell u how many times i have seen the look on customer's faces when one of my tech tell them NO CHARGE ,, call us agian when u need us,, In this day and age all people think about is money ,, but i base my buss.. on customer satisfaction and it has built me one helluva buss...