I'm a reporter with a local Fox station in Kansas City. We've had a viewer contact us who can't get repair work done on his RV even though it's still under factory warranty. He says the authorized dealers here won't work on the RV because he bought it from a dealer in Michigan. Has anyone had a similar issue? I didn't think dealers were allowed to refuse work when it was part of a factory warranty?? By the way, it's a Keystone Cougar. You can respond on this forum or email me direct at firstname.lastname@example.org Thanks for any help provided.