I had a BAD experince at Camping World/R&C RV Dealer in Longmont Colorado,I had a refer replaced and the cost was to be$1400 plus $250 installation fee however when they got the refer out they said it would not fit through the door and had to remove the window and this would require 2.5 tech hours@$129 per hour or $322.50. What was I to say since the refer was in the floor. They removed the window and replaced the widow in 45 minutes. When I called them about the high extra charge, the General Manager told me they charge flat rate and not hourly charges so the tech might hurry and finish the job and be able to get on the next job. So I paid for 5.5 hours and the complete job took less than 3 hours. I spoke with five different people at Camping World and at R&C RV, each one told me a different story about the charges until I spoke with a Mr. Blake Beard with R&C and he told me they work on flat rate and the techs are encouraged to get finished with each job as quickly as possible so and I quote" they might make more money and the company make more money also". I called Nuwa and spoke with Terry and the refer would have cost $1100 plus 1 hour installation fee @$90 for the hour. He also stated the refer would fit through the door. So I got taken At Camping World and at R&C RV in Longmont,Colorado. If you do business with either one of these businesses be perpaired to be taken for a ride.