TRELL are you asking for GS Road Side Assistance. If so, maybe I can shed some light for you. I have GSRA and they have worked great for me. But I only had to request help only one time and they was great. I also have GS extended warranty, with $500 deductable, they did pay on my break down this passed July, but it was like pulling teeth from a teen age boy. I have to wait till I got home to file a complaint and they did come thru minus the $500. They also told me that my hotel and food bill was not covered, well I found my policy and it was covered. It was listed under interrupted trip. I have sent a copy of that and my hotel bill and now waiting for a reply from GSEW. I hope this helps you out. BYW I will not be renewing the EW.