I know I'm just a small bird on the wires but in this era of poor customer service and high dollar prices, I found a new one that gets my goat. RV City, Huachuca City, AZ is the last place anyone should spend their money expecting to receive in return service on their RV. They have amateurs and like to joke about it. Their service manager (David) is no better. Gene is retired now. Look elsewhere if you have a choice in it. What a painful experience dealing with shop work. I hope they had a good laugh.