the charger should be built into the converter ,, and that is where u see the 12 volt fuses and 120 volt breakers ,, but one thing to do ,, and that is ck the batts with a volt meter without having the rv plugged in and see what voltage u have ,, then plug in the rv ,, and test agian ,, that should tell u if the charger is working ,, also take the batt. cables off ,, and plug in the rv ,, if u have 12 volt power that will tell u the converter is working ,, but sounds to me like the batt. dissconect switch might be in the "off" postion ,, if it is the batts will not charge ,, but u wil have 12 vlot power when plugged in ,, hope this helps some