Our Outback (sydney) fifth wheel has a carrier heating/air unit on the roof with a remote control thermostat inside. No wall thermostat. The air works, but no heat. Any suggestions? When we turn it on, nothing happens at all. It doesn't even kick on. We've checked gas lines and the fuses. Any help will be appreciated. We are new to camping and the dealer was no help to us. We're getting geared up for our first full year of camping, but would love to have some heat for this spring.
keystone outback furnace
- Thread starter lmc
- Start date
RE: keystone outback furnace
We have a 28 RSDS Outback. Our air conditioner did not work. We had heat but no air. We had to have the whole unit replaced. We found a carrier dealer in Ohio that talked with keystone for us to get permission to replace the unit. This was the first time we had ever tried to use the unit that we had no air. Try calling Keystone directly. I am having alot of trouble with ours and I am in contact with them constantly. You may receive some help from them though if under warrenty.
We have a 28 RSDS Outback. Our air conditioner did not work. We had heat but no air. We had to have the whole unit replaced. We found a carrier dealer in Ohio that talked with keystone for us to get permission to replace the unit. This was the first time we had ever tried to use the unit that we had no air. Try calling Keystone directly. I am having alot of trouble with ours and I am in contact with them constantly. You may receive some help from them though if under warrenty.
DL Rupper
Senior Member
Re: keystone outback furnace
Keystone. I've been hearing quite a bit of negative feedback about Keystone RVs lately. In the past they were considered to be pretty good. Is this the next Forest River. I hope not because there are getting to be fewer and fewer of the top 5th Wheel/TT RV manufactures left.
Keystone. I've been hearing quite a bit of negative feedback about Keystone RVs lately. In the past they were considered to be pretty good. Is this the next Forest River. I hope not because there are getting to be fewer and fewer of the top 5th Wheel/TT RV manufactures left.
Grandview Trailer Sa
Senior Member
Re: keystone outback furnace
NO, must be a heat pump on roof.
NO, must be a heat pump on roof.
Re: keystone outback furnace
We dont' think there are gas lines to it either, but when we called the dealer they asked us about the gas lines. The dealer went on to say that our carrier unit was like a house furnace only reversed whatever that is suppose to mean. All we know is that the air comes out of the vents in the ceiling and the heat is suppose to come out of the floor registers, but of course it doesn't since it doesn't work. We found another dealer that sells outbacks so we are going to try to contact them in hopes of getting somewhere. After several calls, our dealer (service dept) basically told us they don't usually work on those carrier units and had no clue.
We dont' think there are gas lines to it either, but when we called the dealer they asked us about the gas lines. The dealer went on to say that our carrier unit was like a house furnace only reversed
whatever that is suppose to mean. All we know is that the air comes out of the vents in the ceiling and the heat is suppose to come out of the floor registers, but of course it doesn't since it doesn't work. We found another dealer that sells outbacks so we are going to try to contact them in hopes of getting somewhere. After several calls, our dealer (service dept) basically told us they don't usually work on those carrier units and had no clue.Re: keystone outback furnace
Kinda a guess here but it sounds like you have ac/heat-pumps. So hit mode on the remote and it will switch between furnace/AC/heat-pump, when you get to heat pump leave it and set the temp at least 10 degrees above ambient temp. The roof unit should start blowing air almost immediately then in a couple minutes(seems like forever) the pump will start and heat will come out of the roof vents not the floor. Floor is for gas/propane furnace. The only other type I am aware of is heat strips and I don't know what the setting on the remote would be, but should give some indication and the heat would be from roof vents as well.
LEN
Kinda a guess here but it sounds like you have ac/heat-pumps. So hit mode on the remote and it will switch between furnace/AC/heat-pump, when you get to heat pump leave it and set the temp at least 10 degrees above ambient temp. The roof unit should start blowing air almost immediately then in a couple minutes(seems like forever) the pump will start and heat will come out of the roof vents not the floor. Floor is for gas/propane furnace. The only other type I am aware of is heat strips and I don't know what the setting on the remote would be, but should give some indication and the heat would be from roof vents as well.
LEN
Grandview Trailer Sa
Senior Member
Re: keystone outback furnace
Heat pump ceiling units will NOT put heat out he floor vents. The only trailer I have seen with heat pumps ALSO had a furnace just like every other trailer.
Heat pump ceiling units will NOT put heat out he floor vents. The only trailer I have seen with heat pumps ALSO had a furnace just like every other trailer.
Re: keystone outback furnace
So why the floor vents? That makes no sense to me. I do know that our remote does not have a heat pump setting. We have air cond./dry air/furnace settings. We also have air emergency/furn.emergency buttons on the unit in the ceiling in case the remote is not working. You are suppose to be able to hit which ever you need and it kicks on at a factory set temperature. That does not produce results either. The Keystone manual says nothing about heat strips or a heat pump nor does the individual furnace manual. The keystone manual tells how to use the remote and the emerg. buttons and that is it! It is very frustrating. There is no other thermostat in the camper either. Will keep trying to figure it out...thanks for any and all advice.
So why the floor vents? That makes no sense to me. I do know that our remote does not have a heat pump setting. We have air cond./dry air/furnace settings. We also have air emergency/furn.emergency buttons on the unit in the ceiling in case the remote is not working. You are suppose to be able to hit which ever you need and it kicks on at a factory set temperature. That does not produce results either. The Keystone manual says nothing about heat strips or a heat pump nor does the individual furnace manual. The keystone manual tells how to use the remote and the emerg. buttons and that is it! It is very frustrating. There is no other thermostat in the camper either. Will keep trying to figure it out...thanks for any and all advice.
Re: keystone outback furnace
OK coming through clearer now. The units themself have buttons on them that are manual for the heat/cooling system and a remote, got it. The AC is in the ceiling and only cools, the furnace only comes through the floor vents. What you are telling us is you have an inoperative furnace. You have propane. Turn on the stove and let it run with a burner going for a while. This will purge the gas lines part way. Now turn the remote or the manual to furnace(you say there is no way to set the temp?) and the fan for the furnace should start blowing. If not start looking for breakers or fuses in the panels for a bad one. If it starts blowing then wait for a tell tail gas lighting sound(now on most furnaces with the ignitor will cycle three times trying to light then give up) if it does not light turn it off and try again(when I did mine the last time it took 7 times to purge the gas) If there is away to set the temp set it 10 degrees above ambient temp.
Keep coming we'll figure it out yet.
LEN
OK coming through clearer now. The units themself have buttons on them that are manual for the heat/cooling system and a remote, got it. The AC is in the ceiling and only cools, the furnace only comes through the floor vents. What you are telling us is you have an inoperative furnace. You have propane. Turn on the stove and let it run with a burner going for a while. This will purge the gas lines part way. Now turn the remote or the manual to furnace(you say there is no way to set the temp?) and the fan for the furnace should start blowing. If not start looking for breakers or fuses in the panels for a bad one. If it starts blowing then wait for a tell tail gas lighting sound(now on most furnaces with the ignitor will cycle three times trying to light then give up) if it does not light turn it off and try again(when I did mine the last time it took 7 times to purge the gas) If there is away to set the temp set it 10 degrees above ambient temp.
Keep coming we'll figure it out yet.
LEN
G
Guest
Guest
Re: keystone outback furnace
Well Len ur's does the same as mine ,, and i hope he will post us back ,, u i hope have it kinda figured out ,, i will sit back and watch ,, but i think u hit the nose on the head ,, i know i have the heatstrips in my overhead a/c unit's ,, good for slight cool spells ,, but not good to heat with :laugh:
Well Len ur's does the same as mine ,, and i hope he will post us back ,, u i hope have it kinda figured out ,, i will sit back and watch ,, but i think u hit the nose on the head ,, i know i have the heatstrips in my overhead a/c unit's ,, good for slight cool spells ,, but not good to heat with
:laugh:Re: keystone outback furnace
Thanks LEN!! We will follow your lead and see if that gets it going. It probably won't be until the weekend. Hopefully we just were not letting the ignitor cycle through to start. We would turn it on and nothing would happen so we would turn it back off. We did have the oven on (the dealer had told us to do so to purge the line). Should we do that or the burner or will it matter either way? Checked the fuses, but will doublecheck to be sure. Will keep you posted. Thanks again.
Thanks LEN!! We will follow your lead and see if that gets it going. It probably won't be until the weekend. Hopefully we just were not letting the ignitor cycle through to start. We would turn it on and nothing would happen so we would turn it back off. We did have the oven on (the dealer had told us to do so to purge the line). Should we do that or the burner or will it matter either way? Checked the fuses, but will doublecheck to be sure. Will keep you posted. Thanks again.
Hello, I know this post is old, but I have a similar problem with my 2006 Outback. The furnace won't always ignite. The thermostat seems to be working fine. The gas is good. I purged the lines and the tanks are good. My furnace only lights intermittently. It'll work for a little while, then shut off and not come back on for several hours...typically in the middle of the night. I've checked out fuses, breakers, and power coming into the trailer and all are good. I make sure all registers are clear and check the outside air supply. Any ideas?
dholifield
Junior Member
How do I get pilot to light on heater unit to light on 2005 Keystone outback