one end of awning won't roll up

On our 29' Puma we have a Dometic Sunchaser (manual not electric) awning, when i went to roll it up everything worked fine until about the last foot. One end rolled up completely, the other end was still a foot from the wall of the trailer. The awning is approx. 20' long.
What is wrong & how can I fix this?


Senior Member
Most likely have a broken spring. Each end has a spring, just need to get it checked out. You can do this yourself but be careful. It will even if broken come out in on piece. One can replace and rewind the spring but is best to have someone who has done it before. Search on line and you can get pics to see what is going on and instructions.