Air beds


bell

New Member
Anyone familiar with Select Comfort / Sleep Number beds and thier customer service??

My 03 Fleetwood came with one and the pump is broke.

Thanks :laugh:
 

TexasClodhopper

Senior Member
Re: Air beds

bell, don't expect much. A brother-in-law had troubles with his new one inflating and uninflating on it's own and eventually got service and a replacement.

Mine is having trouble communicating the numbers to my handheld display/keypad, so I'm going to have to have to deal with them sooner or later.

On the positive side, mine is nearly 4 years old without any working problems.
 

sleepnumbergirl

New Member
RE: Air beds

Hello!

My name is Kristin. I work in the customer service department for Select Comfort. I am so sorry you are experiencing problems with your Sleep Number bed. The good news is we can fix it! There are a few ways you can contact us. You can e-mail us at customerservice@selectcomfort.com or for quick and easy service, you can call us at 1-800-472-7185. We are open Monday - Friday from 7:00 a.m. to 10:00 p.m. Saturday from 8:00 a.m. to 5:30 p.m. and Sunday from 10:00 a.m. to 6:30 p.m. We will be happy to answer any questions or concerns you have. We are committed to providing the best in customer service and look forward to hearing from you.



Sleep Well ,



Kristin

I'm a 45

:)
 

ARCHER

Senior Member
Re: Air beds

Kristin you sound like the kind of gal all men would love to have as a partner. Thanks for caring about the customer.
 

TexasClodhopper

Senior Member
Re: Air beds



I've independently confirmed that the phone number is valid for SelectComfort and there is a Krisin working in the support group.

Kristin Prahl
Select Comfort Customer Service
1-800-472-7185
customerservice@selectcomfort.com

I've been meaning to check out the problem with them. Remember that their 20 year warranty gets into a pro-rating period, so for any warranty issues you will share the cost of repair.
 
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