Mystery Shopping

Discussion in 'Full Timing' started by nansue, Jun 17, 2005.

  1. bandaddie

    bandaddie New Member

    Mystery Shopping

    Some things we have done on the road;
    1. Kayaking guides - FL, NC, Coasta Rico & Canada (our company was oft inspected by mystery shoppers. I found them to be a great help in developing marketing tactics.
    2. Swimming pool repair - worked for a company out of Mn. Worked each job for about a week, maybe two, then moved to next job. Averaged $1400/wk! No kidding! It is hard work and I earned every cent. This was at hotels, parks, and other high end places so we stayed at some nice spots. Our supplies were carried in a trailor behind our class C. I have a HASMAT on my CDL, which is required for those chemicals.
    Now we live in a non-moving home, and I took a "day job" a couple of years ago. We had a baby!
    Figure out what skills you have now, what skiils you would enjoy learning, and your ability to improvise, adapt and overcome. Do not limit yourself to RV parks. Never think you are too old or over qualified for anything. I am in my mid 50's, engineering degree and do very well in construction.
    Above all; network network network. talk to every one you meet.
     
  2. macamper240

    macamper240 New Member

    Mystery Shopping

    I've done a lot of restaurant reviews. The list of restaurants to be reviewed comes out each month around the 20-27th of the month for the following month. If you know where you will be each month that works out OK. I have only been paid for the exact amount of the meal and tip (receipts are sent in) for my husband and me, never anything beyond that. Also, each restaurant allows only a certain amount for their "shop". For instance a P.F. Chang's might allow $30 for lunch (including tip as long it is under $30) and you are required to visit say May 3-5 between 11:30 and 1:30. Everything is specified, even some guidelines about what you can order. You have about 10 pages of "things" that you are looking for -- usually restrooms, how clean they are, if paper was on the floor when you went in the first time was the paper still there when you went in the second time? Etc., etc. This is not a fun meal. I actually bought a stop watch that I wore under a long sleeve blouse or jacket. You're expected to say how many seconds (no rounding up or down to the nearest minute) from the time you arrived till someone greeted you. How long till you were seated, how long till your waitperson came to your table. Also, while you're figuring out all these seconds, you can't let the waitperson or anyone else there know that you are a "shopper". You can go in the restroom stall and make notes, etc. How long from the time you ordered until your drink arrived, your dinner arrived, etc. Did the waitperson "talk up" any of the activities going on that weekend, etc. After trying to keep track of all these things (you didn't really want to have a real conversation with your husband, did you?) you have 24 hours to do a complete report on the computer of all the questions you were required to answer. It usually took me a couple of hours to complete the report on on line. Fun!!! Not really. I did it for quite a while (a couple of years) because I thought it was interesting to see how the whole process worked. I haven't done it for probably six months now because the last review I wrote up was for a big restaurant chain location that was so bad I'd never go back even if it were actually free. I received a lot of heat because the review wasn't good. If you're still interested in being a "shopper" the website is www.a-closer-look.com. Good luck.
     
  3. macamper240

    macamper240 New Member

    Mystery Shopping

    Because I don't want to mislead anyone, let me quickly add that the above restaurant that had a terrible review was NOT P.F. Chang's. I used that restaurant as an example at the beginning of the reply, but I've had good reports there.
     
  4. Al Wells

    Al Wells New Member

    Mystery Shopping

    Any Mystery shopping in Canada? With our outrageous cost of fuel and taxes, the real mystery is that we can afford to shop at all!

    Al
     
  5. tsprague1

    tsprague1 New Member

    Mystery Shopping

    Mystery Shopping is just a name for doing Service Evaluations. The main criteria for doing this is that you are very good at paying attention and following directions. Liking to shop doesn't really help you in this profession. You really need to be a detail type person.

    On a job, I always print out the questions that I'm going to be asked online. After the job, I get in my car/MH and pull around the corner and fill out these papers. I paperclip the business card/receipt to these papers. Doing it this way, the experience is still fresh and you tend to remember more details. Also, once you get online to file your report, you have everything already to input. If you have a laptop computer, put you answers to the questions in a document file. That way all you have to do is cut and paste your answers, you don't have to write them a second time.
     

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