"Start Error"

#1
Help! This morning I tried to start my '04 Sprinter (Vista Cruiser) to go to Pa. and it did not start. A message came up "Start Error" and also the doors will not lock or unlock with the remote. I called the Dodge dealer in Syracuse and the guy saild I need to have the van towed in and have either the key or a module fixed. Has anyone ever heard of this before. The owner's manual said same thing. I only got one key with this unit when I purchased used in October so I ordered another. Any ideas???? Bruce
 
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