this rw, from the "bad business" page. i have looked for tank heaters for count less hours on net. dont know if i using the wrong terms. tried water tank heaters, fresh water tank heaters, holding tank heaters, etc. anybody had the same problem? sorry, were new to rving and had nothing but problems, glad all of you out there are helping cause its getting frustrating! would like to have some popular web sites for these, cause we aint goin back to the crappy dealer we bought it from. thanks yall! cant tell you what it meens to be a community. maybe well be the family next to you some day soon.