I know I'm just a small bird on the wires but in this era of poor customer service and high dollar prices, I found a new one that gets my goat. RV City, Huachuca City, AZ is the last place anyone should spend their money expecting to receive in return service on their RV. They have amateurs and like to joke about it. Their service manager (David) is no better. Gene is retired now. Look elsewhere if you have a choice in it. What a painful experience dealing with shop work. I hope they had a good laugh.
Service? Really?
- Thread starter stoop
- Start date
I just had to vent a little. You all know the customer service roundy-round routine already. When they act unconcerned, it takes it to a new level. I won't go back there though.
I've been a lurker on this site for a while. Used to read every post on multiple catagories when I was bored in Iraq. Now, me and my travel-trailer have been living together for about 2 years. Hoping to retire soon. Ya'll keep the good info coming. Thanks
I've been a lurker on this site for a while. Used to read every post on multiple catagories when I was bored in Iraq. Now, me and my travel-trailer have been living together for about 2 years. Hoping to retire soon. Ya'll keep the good info coming. Thanks
C Nash
Senior Member
Well thats what the forum is for stoop. A good place to vent and pass along bad service. If you find a good one be sure and tell us. You may have to go to GTS to find that. By the way THANK YOU FOR YOUR SERVICE IN IRAQ. Hope we helped some in your tour over there. keep us informed
C Nash
Senior Member
No apology necessary Stoop. Wish madam was all I had ever been called. We are grounded for 2 months for a grandson wedding and then a Nash reunion. Watch the road may be me you are meeting. Wife says I go the way I look and I am bad to look around. LOL Don't want to miss anything. Drive slow and see the sights. Got no where to be and no certain time to be there.
From Another Veteran........wanted to tell you all about the most fabulous RV mechanics EVER!!!! Yup, I have an RV known for over-the-top expensive fix-its......but whether it is a missing bolt, or a blown engine, these guys are worth their weight in gold. No matter if you have an electrical problem, a roof that needs replaced, a whole interior decorating job......NO MATTER. Don't mess around with the RV Manufacturer, the Dealer, or the Voodoo Service Department. I've been to all the places, and spent thousands of dollars on phoney fix-its, and finally found what RVer's deserve in the way of personalized service, individual attention, and warranteed workmanship:
TRADEWINDS COACH & MARINE, 1995 Eidson Road; DeLand, Florida.
There is not enough I can say about the owners, Scott and Brian, who go out of their way to do a good job. Their experience in Service and personal care are outstanding, and I have never heard a negative word about TRADEWINDS from anybody. So, my message to you is if you are having issues with getting whatever needs to get done RIGHT, then it is worth your time to go to DeLand, Florida, and know there is an honest company who will make it right. No, they don't advertise.......they don't have to!
TRADEWINDS COACH & MARINE, 1995 Eidson Road; DeLand, Florida.
There is not enough I can say about the owners, Scott and Brian, who go out of their way to do a good job. Their experience in Service and personal care are outstanding, and I have never heard a negative word about TRADEWINDS from anybody. So, my message to you is if you are having issues with getting whatever needs to get done RIGHT, then it is worth your time to go to DeLand, Florida, and know there is an honest company who will make it right. No, they don't advertise.......they don't have to!
Well debrey, it looks like you are further away fron DeLand, Florida than your motorhome would like, but there should be something in Orange Co. that someone could recommend. Make sure the recommendation doesn't come from loud, big advertisements........you know you are in trouble if you decide the ads sound positive..........unfortunately, these folks don't have enough business that they must use outlandish scenarios to lure the customers to their shop. Just watch it, and don't be fooled. Get good recommendations before you spend one dime! Good luck!
akjimny
Senior Member
Debrey - If there are any RV parks in your neighborhood you might try asking some of the residents or the park manager who they would recommend for repairs. We RVer's are a pretty friendly and helpful bunch and someone might be able to steer you to a good repairman. Good luck and post back to let us know how things work out.