From yet another veteran: In June 2011 I received very poor service, or should I say no service, from Camping World in El Paso, TX. I was having refrigerator problems and showed up at their door as they opened. I explained my problem and was told, "we can get it checked out in an hour or two as we have appointments to take care of." I checked back with them off and on till afternoon. At 2Pm, I left and found help up the road a short distance, on the other side of the highway. I wasted an entire day at Camping World -- no help at all for the traveler.